Month: September 2018

D365 Unified Interface: Enabling embedded legacy dialogs / Advanced Find

priyeshwagh777 Dynamics 365, Dynamics 365 Unified Interface , ,

Quite simply put, some of the embedded dialogs like the Advanced Find, Merge Records, Assign window are not by default visible on the Unified ClientnoButtons

Like when you multi-select records, you can’t see the typical Merge, Edit buttons on the ribbon.

Here’s how you enable them

System Settings

In your Web Application’s system settings, you have an option under general where you can enable these buttons in the Unified Interface

systemSettings

Now, you can retain those buttons in the Unified Interface as well

visibleButtons

Have a great time exploring Unified Interface!

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Why we see Cross Day in Work Hours on Bookable Resources/User?

priyeshwagh777 Dynamics 365, Dynamics 365 PSA , , ,

Ever wondered what is Cross Day on Work Hours for a Bookable Resources in Dynamics 365 PSA or Field Service? Or even User record for that matter? And why not the actual Work Hours a resource is set to?

You expect to see this –

actualWH

But see this?

crossDay

Reasoning

So, The Bookable Resource’s time zone is GMT

bookableResource

And so is the same time zone of the logged in user i.e. GMT

gmtIsSet

In that case, you’ll see the actual time set for the user i.e. 8am to 5pm.

But, let’s say, you are in a different time zone – Sydney, for example.

sydneyTimeIsSet

And you are viewing Work Hours for a Bookable Resource who was set in some other time zone, their time conversion to your time will result in “crossing the day over” and hence, you see “Cross Day”.

crossDay

Hope this is helpful! 🙂