My takeaways from CRMUG Summit 2018 in Phoenix last week


I participated in the CRMUG Summit at the Phoenix Convention Center in Phoenix, Arizona last week (16th to 18th Oct) and it was an extremely beneficial experience. Something that was needed to keep up with the knowledge of what to expect in the D365 ecosystem in coming months.

I’ll share a few thoughts on the experience here –

All sessions I attended gave great insights on the October 2018 release of D365 and how things will change for our customers in the near future.

Lots of emphasis on the ‘Digital Feedback Loop’ where the focus is to drive data back to the system using digital signals across business and take corrective actions.


The sessions –

Great sessions on Flow, PowerApps and PowerPlatform being the go-to methodology to implement business applications going forward. And how architecture is being unified by the Common Data Model, a session held by Mike Hammons from AKA.

Leveraging Portals and Unified Client is the way forward.

Sessions on technical deep-dives for Integrations to be carried out by Varun Bhat on Smart Strategies to upgrade Custom Scripts to v9 was insightful for developers who are in the migration season.

Even us, CloudFronts, presented a session on our product called SOS developed for company ‘Technical Sales Development’ which makes Sales cycle more visual and intuitive.

Also, a vivid expo setup where palpable energy was evident. Got to meet other partners and firms who got in their products to the stage.

I can’t wait to check out and explore and write more about these in days to come. 🙂


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