Recycle Bin in Dynamics 365 CRM | [Preview]

Now, you can retrieve deleted records up to 30 days in Dynamics 365 CRM /. CE apps.
Here’s how you turn this feature on!

Enable Recycle Bin

Here’s how you can enable this given you have the correct Dynamics 365 System Administrator privileges –

  1. Go to the Environment’s Settings in Power Platform Admin Center (https://admin.powerplatform.microsoft.com/)

  2. Now, expand Product section and go to the Features option.

  3. When you scroll to the bottom, you’ll see Recycle Bin option as a feature. At the time of this blog post, the feature is in Preview – Hence, this is not recommended for production purposes yet.
    By default, it’s turned Off.

  4. Once you flick the switch, you’ll be asked for number of days the data has to be retained for. I’ll enter 30 here and then scroll to the bottom and save the setting.

  5. Once saved, you can go to your environment and test this on a sample record. See the section next.

Deleted Records

Now, since this is enabled and post that when you delete records, here’s how you can find them for the number of days you’ve configured Recycle Bin for –

  1. For example, this is the Account record you want to delete.

  2. Go to the View Deleted Records section in the in your environment’s Settings area.

  3. You’ll see the Deleted records which you can select and choose to Restore.


  4. Confirm.

  5. Upon Restoring, they’ll appear where they were originally supposed to exist.


    Because this feature is still in Preview, here’s Microsoft’s Documentation on the same with listing of some known issues as well – https://learn.microsoft.com/en-gb/power-platform/admin/restore-deleted-table-records?WT.mc_id=DX-MVP-5003911

Hope this was useful!

Thank you!

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