Rejection & Recall comments on Time Entries

In case you are wondering where are the Rejection Notes in case you need to run reporting on Rejected Time Entries and Approvals – and what you could potentially do with this – this short summary should help.

Rejecting Time Entries Notes

Let’s look at Rejecting the Time Entries Submitted by a Resource –

  1. When you see a Submitted Time Entry. You can choose to Reject a Time Entry.

  2. When you click on Reject, you’ll be asked to enter the Notes.

  3. And then you open the Time Entry record itself, it’ll be in the Notes of the Time Entry record on the Form.


    And that’s where it is which you can choose to send it out to the Resource i.e. upon creation of a Note where Regarding is set as Time Entry. But hang on! There’s another type of Notes that gets attached to the Time Entry as well. See next section –


Recalling Submitted Time Entry Notes

Let’s look at Rejecting the Time Entries Submitted by a Resource –

  1. When you have submitted a Time Entry and the same has been Approved, you can choose to Recall it using this button as shown below –

  2. And then you recall a Submitted Time Entry as opposed to recalling a Draft Time Entry, you’ll be asked to enter the Notes/Reason for recalling an Approved Time Entry as below –

  3. And these Notes too go on the Time Entry record itself.



So, the bottom line is – If you want to send out the Notes to different audience based on where the Note came from – do it alongside identifying the field “Entry Status” so that you know if the Note is supposed to be sent to the Approver or the Bookable Resource.

Thank you

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