In case you are seeing issues lately that you are not able to access your Dynamics 365 CRM or it’s running relatively slow, it might be perhaps because the platform is being updates from Microsoft’s end for importing solutions in your environment as platform updates.
System freeze could happen if any solutions are being imported into your environment. Now, you can control when the updates should be allowed so that you don’t get downtime during your business hours. Let’s look at this!
Maintenance Window Settings in Power Platform Admin Center
Given that you are already aware on how you can go to Power Platform Admin Center (https://admin.powerplatform.microsoft.com/) –
- Navigate to Environments, select the Environment which you want to check the Apps Updates schedule and click on Settings.
- Once in Settings of the Environment, you’ll see the Updates section which you can expand and you’ll see the Maintenance Window Settings – So remember, this is still in Preview as of yet and might not work as expected unless it’s in GA.
- And this will let you set the time frame based on when you want to Updates to be applied to the environment.
It’ll show that it’s currently set to 02:00 to 11:00 UTC – which is not favorable for my based on my working hours since I’m in India.
- So, I’ll check on a service like https://www.worldtimebuddy.com/ and make sure I compare and see when is the best way to schedule my updates for –
Currently, the above updates are scheduled for 07 am IST which won’t suit my needs.
- So, I’ll change it to some other time! So, something like 15:00 UTC works for my which skips my usual business hours so that my business hours are not interrupted with Updates on the platform.
So, I select the new time and click Save. I can expect about 48 hours for this to come into effect even though updates are usually pushed over the weekends and not weekdays.
- You can read this Microsoft Docs on Maintenance Window Settings here – https://learn.microsoft.com/en-gb/power-platform/admin/manage-maintenance-window?WT.mc_id=DX-MVP-5003911
Check Solutions History
In order to check if your CRM environment is not working as expected, as an Administrator you can always to Power Apps (https://make.powerapps.com/) –
- Make sure the correct environment is selected, then
- Then, in Solutions, you can see History tab which will show the recent App Updates applied.
- And as you see above, the updates were taking place based on what my old settings were set. Hence, I needed to change the same to ensure my business hours are not affected.
Hope this was useful and this helped in clarifying the concept!
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